Terms and Conditions
TERMS AND CONDITIONS FOR SIGNING AGENTS – CLW PROFESSIONAL SERVICES
These Terms and Conditions (“Terms”) outline the expectations and requirements for signing agents working with CLW Professional Services (“CLW”). By accepting an appointment as a signing agent, you agree to comply with these Terms in their entirety.
1 – APPOINTMENT CONFIRMATION
All appointment times and dates must be confirmed with the client. If the client requests a change to the appointment, you must confirm the change with CLW Professional Services before proceeding.
2 – DOCUMENT HANDLING
You are responsible for printing two (2) copies of the loan documents for each appointment:
- One copy is for the client’s records.
- One copy must be shipped to the title company as instructed by CLW.
3 – DOCUMENT INK COLOR
Unless otherwise specified by the lender, you must use blue ink for signing all documents.
4 – CLIENT’S SIGNATURE
The client must sign their name exactly as it appears on the documents. Any discrepancies may result in a fee reduction.
5 – CLIENT IDENTIFICATION
You must obtain a copy of the client’s valid government-issued photo identification for verification purposes.
6 – SCAN BACKS
If scan backs are required by CLW or the client, they must be emailed to CLW Professional Services within two (2) hours of the closing appointment’s scheduled time.
7 – FEE REDUCTION FOR INCORRECTLY EXECUTED DOCUMENTS
In the event that loan documents are executed incorrectly, it may result in a fee reduction. It is your responsibility to ensure accurate execution.
8 – REQUIRED CREDENTIALS SUBMISSION
Prior to accepting appointments, you must submit the following credentials to CLW Professional Services:
- Errors and Omissions Insurance Certificate
- Copy of your Driver’s License
- Background Check Certificate
- Notary Commission Certificate
- Completed W-9 Form
9 – SUBMISSION CONTACT
Submit the required credentials to casi.walter@clwprofessionalservices.com
10 – COMPLIANCE WITH LAWS AND REGULATIONS
You are responsible for adhering to all relevant federal, state, and local laws and regulations governing notarial acts and signing agent responsibilities.
11 – CONFIDENTIALITY
You must maintain the confidentiality of all client information and documents. Do not disclose any client’s personal information to unauthorized parties.
12 – CANCELLATION POLICY
If you need to cancel or reschedule an appointment, you must notify CLW Professional Services and the client promptly. Late cancellations may result in penalties.
13 – PROFESSIONALISM
You are expected to conduct yourself in a professional manner during all appointments, representing CLW Professional Services positively.
14 – INDEMNIFICATION
You agree to indemnify and hold harmless CLW Professional Services from any liability, claims, damages, or losses arising from your actions or omissions during signing appointments.
15 – MODIFICATION OF TERMS
CLW Professional Services reserves the right to modify these Terms and Conditions at any time. You will be notified of any changes.
By accepting signing appointments with CLW Professional Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Failure to comply with these Terms may result in termination of your relationship with CLW Professional Services.